Privacy Policy
Last updated: July 7, 2026
SaveBox is a personal knowledge base: you forward content to our Telegram bot or save it from the web dashboard, and we organize it for you. That only works if we store your content and run AI over it, so this page explains plainly what we keep, who processes it, how long we keep it, and how you can delete everything.
1. What we store
Your saved content. Everything you deliberately save: links, text notes, images and screenshots, voice messages, videos, documents, and the captions attached to them. This includes AI-generated data derived from your content — summaries, categories, tags, voice transcripts, and text extracted from images.
Contact details you forward. If you forward a contact card or a message containing contact information to the bot, that information is stored as a saved item like any other content.
Your account. Your Telegram ID, username, first and last name, profile photo URL, and language preference — provided by Telegram when you use the bot or log in to the dashboard. We do not see your phone number or your other Telegram chats.
Usage data. Basic activity records (commands used, searches performed, when you were last active) to run features like digests and to apply plan limits. Search event records do not store your query text.
Payments. If you buy Premium, we store the transaction record (amount, plan, status, payment reference). Card details are handled entirely by Monobank — we never see or store your card number.
2. How your content is processed
Every item you save is analyzed by AI to categorize it, summarize it, and make it searchable. This is the core of the product, not an optional extra: if you save something, it will be sent to our AI provider for analysis.
For screenshots of articles, we may search the web for the article's title to recover the original link. Only the title and source domain extracted from the screenshot are sent to the search provider — not the image itself.
3. Third-party processors
We do not sell your data. We share it only with the services required to run SaveBox:
- Google Gemini — AI analysis of all saved content (text, images, voice) for categorization, summaries, and search.
- Serper.dev — web search of titles derived from screenshots, to find the original article link.
- Monobank — payment processing for Premium subscriptions.
- Cloudflare R2 — storage of your saved files (images, voice messages, documents).
- Railway, Neon, and Vercel — hosting for the application, database, and website.
4. How long we keep your data
Your saved content is kept for as long as your account is active, so it is there when you need it.
Inactive free accounts are cleaned up: if you do not use SaveBox for an extended period (currently six months), we send several warnings via the bot, and if you stay inactive we delete your saved items, files, digests, reminders, and activity history. Active Premium subscribers are never cleaned up.
When your account is deleted — by you or by inactivity cleanup — the underlying content and files are removed from our systems. Payment records are kept for accounting, but are detached from your identity (see below).
5. Your rights: deletion
You can permanently delete your account and all your data at any time:
- Send /delete_account to the bot (@SaveBoxAIBot) and confirm. This deletes the same account you use on the web dashboard.
Deletion removes your saved items, files, categories, collections, digests, reminders, and activity logs, and it is irreversible. Payment transaction records survive for accounting purposes but are anonymized: they are unlinked from your account and stripped of identifying references.
6. Security
Data is transmitted over encrypted connections and stored with established infrastructure providers. Access to production data is limited to what is needed to operate the service. No system is perfectly secure, so please do not save content you cannot afford to have exposed under any circumstances.
7. Changes and contact
If this policy changes in a way that matters, we will note the new date at the top of this page. Questions or requests about your data: message the bot at @SaveBoxAIBot or reach the creator on X (@goshakosmo).